Do I need special software or drivers to connect?
While you won't need special software, if you are using a wireless card and are experiencing connection problems, you may have drivers which are out of date. The drivers originally included with your wireless card may be several generations old. Check your vendor's website for updated drivers which can be downloaded and installed on your laptop or PDA. Please email support for more information.

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1. Is Cumberland Wi-Fi free?
2. When will you start charging for Cumberland Wi-Fi?
3. Have there been changes to logon to Cumberland Wi-Fi?
4. I am a paid user having issues logging on, who can help?
5. What is the performance on the Wi-Fi?
6. Do I have Wi-Fi Access?
7. How do I create an account?
8. Which account do I sign up for?
9. How do I logon if I already have an account?
10. Why can't I get a Wi-Fi signal, but the person next to me can?
11. Do I need special software or drivers to connect?
12. Does the wireless network pose a health hazard?
13. Is the wireless network 100% safe and secure?
14. Do I need to update Windows for wireless?
15. Will Bluetooth transmissions interfere with my wireless connection?
16. What if I have problems connecting to the wireless network with Internet Explorer?
17. I own a Cisco, D-Link, Linksys, Netgear, Nortel, or SMC a/b/g wireless card and am having throughput (slow connection) problems?
18. Can a cell phone interfere with my connection to the wireless network?
19. What else can interfere with my connection?
20. Why do my signal strength and data transfer speeds vary?
21. I think I got a virus from the city’s hotspot. What should I do?