Form Center

2. 
4. Police Services Citizen Survey
   The Cumberland Police Department is continuously striving to provide the very best service to our citizens. Our officers are proud of our professional Police Department, and are always interested in suggestions for improvement. One way to accomplish this is to hear from you. Please take a few moments to complete this citizen survey. The information you provide will be reviewed to determine how we are currently doing, and, if necessary, ways we can improve upon the services we deliver.
   
   Thank you,
   Chief of Police
6. Person completing survey
7. Email
8. Phone
10. Would you like to have an officer contact you to discuss the survey?

    1. Yes

    1. No
11. Please tell us your address, or your neighborhood
13. Have you called for police services during the past year?

    1. Yes

    1. No
14. Have you been the victim of a crime during the past year?

    1. Yes

    1. No
16. Have you had more than 1 contact with a CPD Officer during the past year?

    1. Yes

    1. No
17. Do you regularly observe Cumberland Police Officers patrolling your neighborhood?

    1. Yes

    1. No
19. How would you rate the officer's response time?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
20. About how long did it take for the police to respond to your incident, in minutes?

    1. <5
    2. 5-10
    3. 10-15
    4. 15-30
    5. >30
22. How would you rate the officer's professional demeanor?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
23. How would you rate the officer's knowledge?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
25. How would you rate the help provided?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
26. How would you rate how the officer resolved the situation?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
28. How would you rate the officer's answers to any questions you had about the situation?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
29. How would you rate your contact with the police?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
31. How do you feel about the general safety in your neighborhood?

    1. Very satisfied
    2. Somewhat satisfied
    3. Neutral
    4. Somewhat dissatisfied
    5. Very dissatisfied
32. Comments
34. Thank you for taking the time to complete this survey. Your answers will be given serious consideration in making the Cumberland Police Department more accommodating to the community it serves.
Leave This Blank:


36. 1. Receive an email copy of this form.
37. Email address

    This field is not part of the form submission.

38. Submit

* indicates a required field